If you’re disabled or elderly what are your options for getting a smaller trash can? What are your options for having ‘Back Door Pick-up?’ Considering the administration didn’t take into account these residents when they bought the new trash can with taxpayer money. I would say you’re out of luck unless someone over in *DDD’s office gets on top of this. This is what Deb Eng tried to do seeing there was a real issue here for our elderly and disabled residents.
She bypassed DDD’s office and called Rizzo direct what she found out,
Since the first conversation with Deb on this issue Rizzo is now saying call the DDD’s office. When council members are calling Rizzo they are told ‘call DDD’s office.’ We know why? Those of us that have watched this administration know who was in charge of this Waste proposal. We know who put together the flyer to be sent out. We know that once again this is just but another failed project by this administration.
Elderly or disabled residents who call the DDD’s office are told,
‘let your neighbor take it out for you.’
Many of us including myself are happy to be getting these new trash cans, but not at the expense of discriminating against residents that are not able to put them to the curb on trash day. Why wasn’t this backdoor service included in the contract signed by City? Why didn’t the administration ask to have it included? Why didn’t the administration identify those who wouldn’t be able to handle this cans? Why because the administration just doesn’t care enough to go that little extra for us. How hard would it have been to send out something to each household asking them to pick the can they want? Yes, the can is assigned to the address and yes maybe a homeowner now wants or needs a small can. Yes maybe that home is sold and a new can needs to be ordered for the new homeowner. This is just shameful…shameful that elderly and disabled residents are now forced to pay for smaller collection cans. Collection cans that they paid for already, but because they are elderly or disabled have to pay again. The heartless and monstrous behavior of this administration is beyond pale . If you know of a neighbor or have a relative who is elderly or disabled you can call GFL 844-GO-GFLUSA / 844-464-3587.
I ask you to call GFL first even if they are going to tell you (as they’ve beinstructedced to do) call the *DDD’s office because they need to know the need out here for these cans. If they as a new company want to make a good impression it’s in their best interest to do everything they can for us. It is after all 21 million dollar contract with a six-month clause in that contract if we aren’t satisfied the city can walk away. They should be given the opportunity to make a case for themselves of at least trying. If you need the Mayor’s office number (313) 791-3490 if worried as many are the message will never be given to *DDD. Send an email to each council member with the date and who you talked with at DDD’s office.
*DDD Double Dipping Dan